Terms of Service

Simple terms for our AI candidate matching service

Last updated: July 2025

1. What We Do

Lureos provides AI-powered candidate matching services. We help you find suitable candidates from your existing database by analyzing job descriptions and matching them with candidate profiles.

2. Using Our Service

What You Can Do

  • Submit job descriptions for candidate matching
  • Connect your ATS system for candidate searches
  • Receive matched candidate suggestions
  • Use our service for legitimate recruitment purposes

What You Can't Do

  • ❌ Use the service for discriminatory hiring practices
  • ❌ Submit false or misleading job descriptions
  • ❌ Attempt to reverse-engineer our AI algorithms
  • ❌ Share your account access with unauthorized users
  • ❌ Use the service for any illegal purposes

3. Your Responsibilities

When using Lureos, you agree to:

  • Provide accurate information: Job descriptions and requirements should be genuine
  • Respect candidate privacy: Follow applicable data protection laws
  • Use results responsibly: Our suggestions are recommendations, final decisions are yours
  • Keep your account secure: Don't share login credentials

4. Our Responsibilities

We commit to:

  • Service availability: Maintain reasonable uptime and performance
  • Data security: Protect your data during processing
  • Fair matching: Provide unbiased AI recommendations
  • Support: Help with service-related questions

5. Service Limitations

Please understand that:

  • Our AI provides suggestions, not guarantees
  • Candidate quality depends on your database
  • Service availability may vary
  • Results may vary based on job description quality

6. Payment and Billing

Currently, Lureos operates on a consultation basis:

  • Initial consultations are free
  • Custom pricing based on your needs
  • No hidden fees or automatic charges
  • Payment terms discussed before any paid services

7. Account Termination

Either party can end the service relationship:

  • You can: Stop using the service anytime
  • We can: Suspend accounts for policy violations
  • Data handling: We delete data immediately per our privacy policy

8. Liability and Disclaimers

Important legal stuff:

  • Our service is provided "as is"
  • We're not liable for hiring decisions you make
  • Maximum liability limited to service fees paid
  • We don't guarantee specific hiring outcomes

9. Changes to These Terms

If we update these terms:

  • We'll email you about major changes
  • You'll have 30 days to object
  • Continued use means acceptance
  • Updated terms posted on our website

10. Contact and Support

Questions about these terms?

  • General support: support@lureos.net
  • Legal questions: legal@lureos.net
  • Location: Amsterdam, Netherlands
  • Response time: Within 3 business days

By using Lureos, you agree to these terms. If you don't agree, please don't use our service.